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Privacy Policies

This Privacy Notice of LES PRODUCTIONS DANIÈLE HENKEL INC. (doing business as Henkel Media) (“we”, “us” or “our”), describes how and why we may collect, store, use and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at https://henkelmedia.com , or any other website that links to this Privacy Notice.

  • engage with us in other related areas, including sales, marketing or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services.

If you still have any questions or concerns, please contact us at: assistante@danielehenkel.com .

Summary of key points

This summary presents the key points of our privacy notice, but you can get more details on each of these topics by clicking on the link following each key point or by using our table of contents below to find the section you are looking for.

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What personal information do we process?

When you visit, use, or browse our services, we may process personal information depending on how you interact with us and our services, the choices you make, and the products and features you use. Learn more about the personal information you provide to us.

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Do we process sensitive personal information?

We do not process sensitive personal information.

 

Do we receive information from third parties?

We do not receive any information from third parties.

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How do we process your information?

We process your information to provide, improve, and manage our services, to communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so. Learn more about how we process your information.

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In what situations and with what types of parties do we share personal information?

We may share information in specific situations and with specific categories of third parties. Learn more about the situations in which we share your personal information and with whom.

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How do we ensure the security of your information?

We have implemented organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures and improperly collect, access, steal, or modify your information. Learn more about how we protect your information.

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What are your rights?

Depending on your geographical location, applicable privacy laws may grant you certain rights regarding your personal information. Learn more about your privacy rights.

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How can you exercise your rights?

The simplest way to exercise your rights is to submit a database access request or contact us. We will review and respond to any request in accordance with applicable data protection laws.

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Want to learn more?

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To learn more about what we do with the information we collect, please review the full privacy notice.

Table of Contents

  • Personal Information You Provide to Us

    In short: We collect the personal information you provide to us.

    We collect personal information that you voluntarily provide when you register for our services, request information about us or our products and services, participate in activities on our platform, or contact us.

    Personal information provided by you: The personal information we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. The personal information we may collect includes:

    • Full Name

    • Email Address

    • Phone Number

    • Company

    Sensitive Information: We do not process sensitive information.

    Social Media Login Data: We may offer you the option to register using your existing social media account details, such as Facebook, Twitter, or other platforms. If you choose to register this way, we will collect the information outlined in the section titled “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.

    All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to this information.

    INFORMATION COLLECTED AUTOMATICALLY

    In short: Some information—such as your Internet Protocol (IP) address and/or browser and device characteristics—is collected automatically when you visit our services.

    We automatically collect certain information when you visit, use, or navigate our services. This information does not reveal your specific identity (such as your name or contact details) but may include data about your device and usage, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical details. This information is primarily needed to maintain the security and operation of our services, as well as for internal analytics and reporting purposes.

    Like many businesses, we also collect information through cookies and similar technologies.

    The information we collect includes:

    • Log and Usage Data: This includes service-related, diagnostic, usage, and performance data that our servers automatically collect when you access or use our services. These logs may contain your IP address, device details, browser type and settings, and data about your activity on our platform (such as timestamps, pages viewed, files accessed, searches conducted, and actions performed), along with device event information (such as system activity, error reports—sometimes called “crash dumps”—and hardware settings).

    • Device Data: We collect device-related data, including details about your computer, phone, tablet, or other devices used to access our services. Depending on the device used, this data may include IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.

    • Location Data: We collect location data, which may be precise or imprecise. The amount of data collected depends on your device type and settings. For example, we may use GPS and other technologies to gather geolocation data indicating your current location (based on your IP address). You can opt out of sharing this information by denying access or disabling location settings on your device. However, opting out may limit your ability to use certain features of our services.

  • In short: We process your information to provide, improve, and manage our services, communicate with you, ensure security and fraud prevention, and comply with legal obligations. We may also process your information for other purposes with your consent.

    We process your personal information for various reasons, depending on how you interact with our services, including:

    • To facilitate account creation and authentication and manage user accounts. We may process your information to allow you to create and log into your account and maintain it in working order.

    • To provide and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.

    • To respond to user inquiries. We may process your information to respond to your requests and resolve any potential issues you might have with the requested service.

    • To send you administrative information. We may process your data to send you details about our products and services, updates to our terms and policies, and other relevant information.

    • To send you marketing and promotional communications. We may process the personal information you provide for marketing purposes, in accordance with your preferences. You can opt out of receiving our marketing emails at any time. For more details, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.

    • To deliver targeted advertising. We may process your information to develop and display personalized content and advertisements based on your interests, location, and more.

    • To identify usage trends. We may process information about how you use our services to better understand usage patterns and improve them.

    • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to gain insights into how best to tailor our marketing and promotional efforts to your needs.

  • In short: We process your personal information only when we believe it is necessary and we have a valid legal reason (i.e., a legal basis) to do so under applicable law, such as with your consent, to comply with legislation, to provide services to you, to fulfill our contractual obligations, to protect your rights, or to respond to our legitimate business interests.

    If you are located in the EU or the UK, this section applies to you.

    The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases on which we rely to process your personal information. Therefore, we may rely on the following legal bases to process your personal information:

    • Consent: We may process your information if you have given us permission (i.e., consent) to use your personal data for specific purposes. You can withdraw your consent at any time. Learn more about withdrawing consent.

    • Performance of a Contract: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our services, or at your request before entering into a contract with you.

    • Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and these interests do not outweigh your rights and freedoms. For example, we may process your personal information for some of the following purposes:

      • Sending users information about special offers and discounts on our products and services

      • Developing and displaying personalized and relevant advertising content for our users

      • Analyzing the use of our services to improve them and retain users

      • Supporting our marketing activities

    • Legal Obligations: We may process your information when we believe it is necessary to comply with our legal obligations, such as cooperating with law enforcement or regulatory bodies, exercising or defending our legal rights, or disclosing your information as evidence in a dispute we are involved in.

    • Vital Interests: We may process your information when we believe it is necessary to protect your vital interests or those of a third party, such as in situations involving potential threats to someone's safety.

    If you are located in Canada, this section applies to you.

    We may process your information if you have given us specific permission (i.e., explicit consent) to use your personal information for specific purposes, or in situations where your consent may be implied (i.e., implied consent). You can withdraw your consent at any time.

    In some exceptional cases, we may be legally permitted, under applicable law, to process your information without your consent, including, for example:

    • If collection is clearly in the interest of an individual and consent cannot be obtained in time

    • For investigations and detection and prevention of fraud

    • For business transactions, provided certain conditions are met

    • If it is contained in a witness statement and the collection is necessary to assess, process, or settle a compensation claim

    • To identify injured, ill, or deceased persons and communicate with their relatives

    • If we have reasonable grounds to believe that a person has been, is, or could be a victim of financial abuse

    • If it is reasonable to believe that collecting and using the information with consent would compromise the availability or accuracy of the information, and the collection is reasonable for purposes related to an investigation into a breach of an agreement or violation of Canadian or provincial law

    • If disclosure is necessary to comply with a subpoena, warrant, court order, or court rules regarding the production of documents

    • If the information was produced by a person in the course of their employment, business, or profession and the collection is compatible with the objectives for which the information was produced

    • If the collection is solely for journalistic, artistic, or literary purposes

    • If the information is publicly accessible and specified by regulations

  • In short: We may share information in specific situations outlined in this section and/or with the following categories of third parties.

    Suppliers, consultants, and other third-party service providers: We may share your data with vendors, service providers, contractors, or third-party agents ("third parties") who provide services for us or on our behalf and need access to this information to perform their work. We have contracts in place with our third parties, designed to help protect your personal information. This means they cannot do anything with your personal information unless we have instructed them to do so. They will also not share your personal information with other organizations other than ours. They are also committed to protecting the data they hold on our behalf and retaining it for the period we specify. The categories of third parties with whom we may share personal information include:

    • Sales and marketing tools

    • Data analysis services

    • Communication and collaboration tools

    • Affiliate marketing programs

    • Order processing service providers

    • Payment processors

    • Social media platforms

    • User account registration and authentication services

    • Finance and accounting tools

    • Advertising networks

    • Cloud computing services

    • Performance monitoring tools

    • Retargeting platforms

    • Website hosting service providers

    We may also be required to share your personal information in the following situations:

    Business transfers: We may share or transfer your information as part of a merger, sale of company assets, financing, or acquisition of all or part of our business to another company, or during negotiations related to such a transaction.

    When using Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We obtain and store your location on your device ("cache"). You can revoke your consent at any time by contacting us at the contact details provided at the end of this document.

    Affiliated companies: We may share your information with our affiliated companies, in which case we will ask those affiliates to comply with this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

    Business partners: We may share your information with our business partners to offer you certain products, services, or promotions.

  • In short:
    We may use cookies and other tracking technologies to collect and store your information.
    This Cookie Policy explains how LES PRODUCTIONS DANIÈLE HENKEL INC. (“Company,” “we,” “us,” and “our”) uses cookies and similar technologies to recognize you when you visit our website at https://henkelmedia.com (“Website”). It explains what these technologies are, why we use them, and your rights to control their use.
    In some cases, we may use cookies to collect personal information, or information that becomes personal when combined with other data.
    What is a cookie?
    Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
    Cookies set by the website owner (in this case, LES PRODUCTIONS DANIÈLE HENKEL INC.) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionalities to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer when it visits the website in question and also when it visits certain other websites.
    Why do we use cookies?
    We use both first-party and third-party cookies for several reasons. Some cookies are required for technical reasons for our website to operate properly, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies help us track and target user interests to enhance the user experience on our online properties. Third parties use cookies on our website for advertising, analytics, and other purposes, which are described in more detail below.
    How can I control cookies?
    You have the right to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the cookie consent manager. The consent manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected, as they are strictly necessary to provide you with services.
    The cookie consent manager is found in the notification banner and on our website. If you choose to reject cookies, you can still use our website, but some access to functionality and areas of the website may be limited. You can also set or modify your web browser controls to accept or refuse cookies.
    The specific types of first-party and third-party cookies used on our website and their purposes are described in the table below (please note that the specific cookies used may vary depending on the online properties you visit).
    How can I control cookies in my browser?
    Because the means to refuse cookies through your web browser settings vary from browser to browser, you should check your browser’s help menu for more information. Below are links to manage cookies in the most common browsers:

    • Chrome

    • Internet Explorer

    • Firefox

    • Safari

    • Edge

    • Opera

    Additionally, most advertising networks offer a way to opt out of targeted advertising. If you would like to find out more, please visit:

    • Digital Advertising Alliance

    • Digital Advertising Alliance of Canada

    • European Interactive Digital Advertising Alliance

    What about other tracking technologies like web beacons?
    Cookies are not the only way to recognize or track visitors to a website. We may also use other, similar technologies, such as web beacons (also called “tracking pixels” or “clear gifs”). These are tiny graphic files that contain a unique identifier that allows us to recognize when someone has visited our website or opened an email including them.
    This enables us, for example, to monitor user navigation patterns between pages, deliver or communicate with cookies, understand how you arrived at the website from an online ad on a third-party website, improve site performance, and measure the success of email marketing campaigns. In many cases, these technologies rely on cookies to function properly, so declining cookies will impair their functionality.
    Do you use Flash cookies or local shared objects?
    Websites may also use “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to collect and store information about your use of our services, prevent fraud, and perform other site operations.
    If you do not want Flash Cookies stored on your computer, you can adjust your Flash Player settings to block Flash Cookies storage using the Website Storage Settings Panel. You can also control Flash Cookies by visiting the Global Storage Settings Panel and following instructions (which may include steps to delete existing Flash Cookies, prevent Flash LSOs from being placed on your computer, and, for Flash Player 8 and later, restrict Flash Cookies to only those from the current site you are visiting).
    Please note that setting Flash Player to restrict or limit Flash Cookies may reduce or impair the functionality of some Flash applications, including those used with our services or online content.
    Do you engage in targeted advertising?
    Third parties may place cookies on your computer or mobile device to serve advertising through our website. These companies may use information about your visits to this and other websites to provide relevant ads about goods and services you may be interested in. They may also use technology to measure the effectiveness of ads.
    This is typically done using cookies or web beacons to collect information about your visits to this site and other websites to provide relevant ads. The information collected in this manner does not enable us or them to directly identify your name, contact details, or other personally identifiable details, unless you choose to provide them.

  • In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

    Our Services offer you the ability to register and log in using your third-party social media account details (such as your Facebook or Twitter credentials). If you choose to do so, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but often includes your name, email address, friends list and profile picture, as well as other information you choose to make public on such social media platform.

    We will only use the information we receive for the purposes described in this Privacy Notice or as otherwise made known to you on the relevant services. Please note that we do not control and are not responsible for any other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

  • In Short: We may transfer, store, and process your information in countries other than your own.

    Our servers are located in Canada and the United States. If you access our Services from outside Canada and the United States, please be aware that your information may be transferred to, stored and processed by us in our facilities and by the third parties with whom we may share your personal information (see “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?” above), in Canada, the United States and other countries.

    If you are located in the European Economic Area (EEA) or the United Kingdom, these countries may not have data protection or other similar laws as comprehensive as those in your country. However, we will take all necessary steps to protect your personal information in accordance with this Privacy Notice and applicable law.

  • In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law.

    We will only retain your personal data for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (for example, for tax, accounting or other legal requirements). None of the purposes set out in this notice require us keeping your personal information for longer than the period in which users have an account with us.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store it and isolate it from any further processing until deletion is possible.

  • In short: We aim to protect your personal information through a system of organizational and technical security measures.

    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and inappropriately collect, access, steal, or modify your information. Although we do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

  • In Short: We do not knowingly collect data from or market to children under 18.

    We do not knowingly solicit data from or market to children under the age of 18. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of a minor and you consent to the minor's use of the Services. If we learn that personal information about users under the age of 18 has been collected, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at: assistante@danielehenkel.com .

  • In short:

    In certain regions, such as the European Economic Area (EEA), the United Kingdom (UK), and Canada, you have rights that allow you to more easily access and control your personal information. You can review, modify, or terminate your account at any time.

    In some regions (such as the EEA, UK, and Canada), you have specific rights under applicable data protection laws. These may include the right to (i) request access to and obtain a copy of your personal information, (ii) request rectification or deletion, (iii) restrict the processing of your personal information, and (iv) where applicable, obtain data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

    We will review and respond to any request in accordance with applicable data protection laws.

    If you are located in the EEA or the UK and believe that we are processing your personal information unlawfully, you also have the right to lodge a complaint with your country’s data protection authority or the UK’s data protection authority.

    If you are located in Switzerland, you can contact the Federal Data Protection and Information Commissioner (FDPIC).

    Withdrawal of consent:

    If we rely on your consent to process your personal information—whether explicit and/or implied, depending on the applicable law—you have the right to withdraw your consent at any time. You may withdraw your consent by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below or by updating your preferences.

    However, please note that this will not affect the lawfulness of processing conducted before the withdrawal, nor, where applicable law allows, the processing of your personal information based on other legitimate grounds beyond consent.

    Opting out of marketing and promotional communications:

    You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails we send or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from marketing lists. However, we may still communicate with you, for example, to send service-related messages necessary for the administration and use of your account, respond to service requests, or for other non-marketing purposes.

    Account Information:

    If you would like to review or modify the information in your account or terminate your account at any time, you can:

    • Log into your account settings and update your user account.

    • Contact us using the contact details provided.

    If you request to close your account, we will deactivate or delete your account and information from our active databases. However, we may retain certain information in our records to prevent fraud, resolve issues, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

    Cookies and similar technologies:

    Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject them. If you choose to delete or reject cookies, this may affect certain features or services of our platform. You may also opt out of interest-based advertising from advertisers on our services.

    If you have questions or comments about your privacy rights, you may email us at: assistante@danielehenkel.com.

  • Most web browsers and some mobile operating systems and mobile applications include a “Do-Not-Track” (“DNT”) feature or setting you can activate to signal your privacy preference that data about your online browsing activities not be monitored and collected. At this time, no uniform technology standard for recognizing and implementing DNT signals has been finalized. Therefore, we do not currently respond to browser DNT signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must comply with in the future, we will notify you of that practice in a revised version of this Privacy Notice.

  • In Short: Yes, if you are a California resident, you have specific rights regarding access to your personal information.

    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year, free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

    If you are under 18, a California resident, and have a registered account with the Services, you have the right to request removal of unwanted data that you post to the Services. To request removal of such data, please contact us using the contact information provided below and provide the email address associated with your account and a statement that you are a California resident. We will ensure that the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all of our systems (e.g., backups, etc.).

  • In short: Yes, we will update this notice as necessary to remain compliant with applicable laws.

    We may update this Privacy Notice from time to time. The updated version will be indicated by a “Revised” update date and the updated version will be effective when it is made available. If we make material changes to this Privacy Notice, we will notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to periodically review this Privacy Notice to stay informed of how we are protecting your information.

  • If you have any questions or comments about this notice, you can contact our Data Protection Officer (DPO), Charlotte Lafleur-Marcotte – Executive Coordinator, by email at assistante@danielehenkel.com , by phone at 581-982-5092 , or by mail at the following address:

    • DANIELE HENKEL PRODUCTIONS INC.

    • Charlotte Lafleur-Marcotte – Executive Coordinator

    • 9283 Thimens Street Montreal (Quebec) H8Y0A1 Canada

  • You have the right to request access to, change, or delete the personal information we collect from you. To request to review, update, or delete your personal information, please complete and submit a Data Subject Access Request .

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